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Salesforce Can't Catch A Break: Analyst Downgrades CRM Stock And Finds Little Proof Agentforce Is Gaining Speed

KeyBanc downgraded Salesforce to 'Sector Weight' from 'Overweight' due to weak checks and customer feedback regarding its Agentforce product, despite Salesforce's claims of Agentforce's strong performance. The analyst's CIO survey raised concerns about Salesforce's future business, and the stock is down 39% year-to-date, reflecting fears that AI tools from rivals are impacting demand for enterprise software. Retail sentiment for CRM has also shifted to "extremely bearish" on Stocktwits.

2 stories · 2 sources · Latest 2026-07-09